This Rental Policy explains the general rules and conditions that typically apply to car rentals booked through DriveMe Vlore. DriveMe Vlore is a comparison and booking website that connects customers with local rental partners in Vlore and across Albania. Specific requirements may vary by supplier, vehicle, season, and pickup location. Always read the exact conditions shown on the offer page and in your booking voucher.

1) Booking and Payment

When you book online, you may pay a small booking amount to confirm the reservation. The remaining balance is usually paid at pick-up. Available payment methods depend on the rental partner and will be stated in the offer details.

Online payment is used to secure your reservation.
Pay at pick-up can be by card, and in some cases cash, depending on the supplier.
The main driver must usually be the cardholder for any card-based payments.

2) Deposit and No Deposit Offers

Some rentals require a refundable security deposit, while others are offered as No Deposit or Low Deposit. Deposit rules depend on the supplier and the selected insurance package.

Deposit amount and accepted card types are shown on the offer page.
No Deposit means the supplier does not require a security hold, or the hold is not applied.
Low Deposit means a smaller refundable hold may still apply.

3) Credit Card and Debit Card Acceptance

Card acceptance varies by rental partner. Some offers allow debit cards for payment and deposit, while others require a credit card, especially for higher-class vehicles.

Use filters such as No Credit Card or Debit Card to see matching offers.
Always check the offer details for the exact card rules at pick-up.
If you arrive without the required card type, the supplier may refuse the rental.

4) Driver Requirements

The minimum driver age and license requirements depend on the supplier and vehicle category. Young driver fees may apply.

The main driver must present a valid driving license.
Some suppliers require the license to be held for a minimum period.
An International Driving Permit may be required for certain non-EU licenses.

5) Required Documents at Pick-Up

At pick-up, the rental partner typically requires the following documents. Requirements may vary.

Passport or national ID
Valid driving license
Booking voucher or confirmation details
Payment card in the main driver’s name (if required by the offer)

6) Insurance and Liability

Insurance options can include basic coverage and upgraded protection. The coverage, deductible, and what is excluded are defined by the rental partner and listed in the offer conditions.

Basic coverage may include a deductible (excess) payable by the driver in case of damage.
Upgraded insurance may reduce or remove the deductible, depending on the partner.
Common exclusions may include interior damage, tires, glass, underside, lost keys, or negligence, depending on the supplier.

7) Fuel Policy

Fuel policies vary by offer. The most common is full-to-full, where you return the car with the same fuel level as at pick-up.

Check the fuel policy in your booking details.
Returning with less fuel may result in refueling charges.

8) Mileage Policy

Some rentals include unlimited mileage, while others have a daily or total mileage limit. The mileage policy is shown in the offer details.

Unlimited mileage is best for longer road trips.
Limited mileage may include extra fees if you exceed the limit.

9) Vehicle Pickup and Return

Pickup and return locations and working hours depend on the supplier. After-hours fees may apply if you request pickup or return outside standard hours.

Arrive on time and bring all required documents.
Inspect the car at pick-up and confirm existing damage with the staff.
Return the car on time to avoid late return charges.

10) Cross-Border Travel and Restricted Areas

Cross-border travel may be allowed only with prior approval and may include extra fees or additional insurance. Some suppliers restrict travel to certain areas or roads.

Check the offer conditions if you plan to drive outside Albania.
Unauthorized cross-border travel can void insurance coverage.

11) Cancellations and Changes

Cancellation and modification rules depend on the specific offer and supplier policy. Many offers allow free cancellation up to a certain time before pickup.

Check your booking confirmation for the exact cancellation deadline.
No-shows or failure to meet requirements may result in fees.

12) Traffic Fines, Toll Roads, and Damages

The driver is responsible for traffic fines, parking tickets, and any penalties issued during the rental period. If the supplier receives a fine notice later, an administrative fee may apply.

Drive carefully and follow local road rules.
Report any incident or damage as soon as possible.
Keep receipts and documents related to the rental and payments.

Contact

If you have questions about a specific offer before booking, contact our support with your travel dates and the car link you are viewing. After booking, the rental partner’s contact details and pickup instructions are provided in your confirmation.